The Enquiry Management module in ACADO ERP simplifies the process of capturing,tracking, and converting enquiries into admissions. It offers customizable enquiry forms,multi-stage tracking, and the ability to assign counsellors for personalized follow-ups.Institutions can define enquiry stages, track sources of information, and manage enquirydata through dynamic fields. The module also enables institutions to manage activeacademic years and courses for enquiries, while providing insightful reports to assesscounsellor performance, source effectiveness, and course demand. With streamlined taskassignments, progress monitoring, and detailed reporting, this module enhances theefficiency and conversion rates of the enquiry process.
Highlights
Efficiency
Streamlines the enquiry-to-admission process with staged monitoring
Customization
Tailor forms and fields to meet institutional needs.
Insights
Leverage reports to optimize source performance and conversion rates.
Integration
Embed enquiry forms on websites for seamless lead capture.
User-Friendly
Intuitive tools for tracking, assigning, and managing enquiries.
Key Features and Benefits
Features
- Enquiry registration with customizable forms and dynamic fields.
- Multi-stage enquiry tracking with notes, progress updates, and counsellor assignments.
- Applicant tracking integrated with academic programs and batches.
- Reports on enquiry conversion, source effectiveness, and counsellor performance.
Benefits
- Simplifies lead and application management.
- Improves admissions efficiency through real-time tracking.
- Enhances counsellor productivity with automated task assignments.
- Provides comprehensive reporting for source effectiveness and conversion rates.
